Network and Web-based Solutions

SMC WebStore Free 2.03
FootPrints Help Desk for Linux (uses MySQL DB) 7
FootPrints Help Desk Software for Windows 7
FootPrints 7.0
Order Desk Xpert 1.0
EditLive for XML 2.0
GoToMeeting 3
ViaVideo (Windows 98/Me) 5.1.1
ViaVideo (Windows NT) 5.1.1
Visual Hindsight Viewer Edition 2.2
Surf Maid 1.1
ManageEngine Applications Manager Free Edition 6.0
SMC WebStore Lite 2.03
goCRM 1002
Complete Mail Server 1.5
Fast Schedule Printer Professional Edition (Engl.) 5.0.1
LivePerf 1.2
Cyfin SA Proxy 7.2
AdventNet Micro Agent for MySQL 1.0.1
XML Gateway COM 2005 5
PyramexServer 2.0
XRay Standard Edition 3.0.2.147
Geo Log Analyzer 1.42
ExtenDB Parallel Server Standard Edition 1.0.1
C-Traxx Renter 2
Alchemy Network Monitor Pro 8.1.7
NetVoyant SBS 3.3.1
Alchemy Network Monitor 8.1.7

Performance Management

Golf Score Recorder Data Pro 1.4
The Performance Organiser 2.0.522

HR Related

Staff Files 4.0.2D
SimpleHR 3 build 3.00.16

FootPrints 7.0 is a web based application designed to manage various fields such as self service online, knowledge management, business rule automation, service level management, two way e-mail management, workflow and change management, powerful automated metrics and reporting. By providing inclusive facilities it allows the user to run it without any programming, consulting or dedicated staff.

Features:

• It has the ability to customize the service desk with "field level" permissions by role and status.
• For quick pre-populate trouble-tickets it forms master company or organization contact records.
• It included XML/SOAP interface which help companies to integrate and link easily.
• New agent flashboard, scheduling and matrix are available.
• Escalations, additional project templates are available for training and resource management.
• It includes expanded reporting options.
• Time tracking, project administration and agent workflow enhancements.

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HighView
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PresenterSoft MediaEasy
Fit to List
Bugzero
ValleySpeak Project Server
Eroiica API 4.6
hTicket 1.4
Smartworks-PE 4.5
Axosoft OnTime 2006-Windows

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