Network and Web-based Solutions

SMC WebStore Free 2.03
FootPrints Help Desk for Linux (uses MySQL DB) 7
FootPrints Help Desk Software for Windows 7
FootPrints 7.0
Order Desk Xpert 1.0
EditLive for XML 2.0
GoToMeeting 3
ViaVideo (Windows 98/Me) 5.1.1
ViaVideo (Windows NT) 5.1.1
Visual Hindsight Viewer Edition 2.2
Surf Maid 1.1
ManageEngine Applications Manager Free Edition 6.0
SMC WebStore Lite 2.03
goCRM 1002
Complete Mail Server 1.5
Fast Schedule Printer Professional Edition (Engl.) 5.0.1
LivePerf 1.2
Cyfin SA Proxy 7.2
AdventNet Micro Agent for MySQL 1.0.1
XML Gateway COM 2005 5
PyramexServer 2.0
XRay Standard Edition 3.0.2.147
Geo Log Analyzer 1.42
ExtenDB Parallel Server Standard Edition 1.0.1
C-Traxx Renter 2
Alchemy Network Monitor Pro 8.1.7
NetVoyant SBS 3.3.1
Alchemy Network Monitor 8.1.7

Performance Management

Golf Score Recorder Data Pro 1.4
The Performance Organiser 2.0.522

HR Related

Staff Files 4.0.2D
SimpleHR 3 build 3.00.16

FootPrints Help Desk for Linux (uses MySQL DB) 7 is a web based application designed to manage various fields such as self service online, knowledge management, business rule automation, service level management, two way e-mail management, workflow and change management, powerful automated metrics and reporting. By providing inclusive facilities it allows the user to run it without any programming, consulting or dedicated staff.

Linux Version of FootPrints helpdesk automation software helps to track and record the problems, solutions, bugs, change requests and give facility to access any internet or intranet information. It is completely customizable and brings lots of improvements in products functionality from helpdesk system to custom tracking system. It is possible for the user to easily alter and automatically integrate new fields in to desktop with the help of character, integer, float, choice, date, mail, and website and ftp field types.

Features:

• FootPrints reports containing time dimension, new reports and enhanced SLA reporting, browser consistency and custom reporting.
• Calendar enhancements.
• Sub tasking.
• Automatic documentation generation.
• Service level management.
• Flexible permissioning, issue links and better compliance.

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