Issues Management

TrackStudio Enterprise
FootPrints
OpenPoint Issue Tracker
SupportWizard
TracHound
WorkRoll Server
Deskzilla
BugTracker Unlimited
Mipsis Software 6.1
Issues Tracker
iDesk
tcpIQ Threadpool
ProblemTracker
ValleySpeak Server

Business Process

Image Management

Document Management

Project Management

FootPrints 7.0 is a web based application designed to manage various fields such as self service online, knowledge management, business rule automation, service level management, two way e-mail management, workflow and change management, powerful automated metrics and reporting. By providing inclusive facilities it allows the user to run it without any programming, consulting or dedicated staff.

• Features:
• It has the ability to customize the service desk with "field level" permissions by role and status.
• For quick pre-populate trouble-tickets it forms master company or organization contact records.
• It included XML/SOAP interface which help companies to integrate and link easily.
• New agent flashboard, scheduling and matrix are available.
• Escalations, additional project templates are available for training and resource management.
• It includes expanded reporting options.
• Time tracking, project administration and agent workflow enhancements.

More Information
ProblemTracker 5.5.4
RawShooter Essentials 2006
TestTrack Pro 7.5.4
XL-Flow 1.0
A VIP Team To Do List 2.44
Axosoft OnTime 2006
RMTrack Issue Tracking
CRM & Document Software
Team@Work Professional Edition 2.6
Business Process / Automation
Document Management
Image Management
Issue Tracking
ValleySpeak Project Server
Project Management
AbilitySuite Advanced Lifecycle Management
CTCnet 2.1
InfoTrove 3.0
Adobe InCopy CS
TaskTastic 1.0.0.7

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