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FootPrints Help Desk Software for Windows 7 is web based software and
allows the user to run it without any programming, consulting or staff
by providing inclusive, flexible facilities. It supports for self-service
online, knowledge management, business rule automation, service level
management, two way e-mail management, and workflow and change management.
It offers influential automated metrics and reporting facility to keep
track of trends, productivity and performance.
Features:
- Built in FootPrints calendar is available which is useful for the
organization to maintain multiple shifts, schedules, and user-definable
descriptions.
- The version exists with MSDE and is also available for SQL Server
and Oracle access.
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