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ProblemTracker is web based collaboration software which is designed
to support the industries and companies to keep the track of business
issues and automatically manage them. Workflow, process enforcement, tracking,
status, communication and accountability are several notable functionalities
offered by the Problem Tracker.
Features:
- Issue or bug or defect database.
- Automated workflow.
- Dependent nested fields.
- Metrics and attachments.
- Automatic Rule-based E-mail notification.
- External customer support.
- Query, real time reporting and key word search.
- Application program interface.
- Source Code Control Integration.
- Data Import and Export Capability.
- Flexible and Powerful User Access Control.
- Web Security Compatibility.
- Alerts and Escalations.
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